Thereby, a feeling similar to a spoken conversation is created, which distinguishes chatting from other text-based online communication forms such as Internet forums and email.
Almost every phone user today has the ubiquitous green and white Whats App icon on his home screen.
With millions of users worldwide, this instant messaging application offers numerous benefits to its users, and one of which is the Group Chat.
Recently one of my friends created a Whats App group with 50 people across the globe who wanted to read Rick Warren’s best selling book Purpose Driven Life together over a period of 40 days and share what they learned with each other on a daily basis.
Everyone was encouraged to give input, ask questions and finally see the biblical perspective.
The first online chat system was called Talkomatic, created by Doug Brown and David R.
Woolley in 1973 on the PLATO System at the University of Illinois.
Thousands of chat calls are handled each and every day around the world.
The way these chats are handled can make a huge difference to a company’s relationship with its customers – and bottom line.
However a word of caution: Group chats can be immensely annoying at times.
And if you don’t take guard, they can drain you of your precious time and peace of mind.
In addition, words may mean something different to the customer than they mean to you, and a simple chat conversation can result in a disastrous misunderstanding and even unknowingly drive customers away. Here are the top 10 commonly used phrases we recommend to avoid in Live Chat.